This program will train students for successful careers in health information management. Students will be taught the necessary healthcare and managerial skills that are needed, as well as the fundamental principles of this field. Our courses focus not only on medical assisting and administration skills, but on teaching students how to make important health administration decisions correctly. The skills taught in this program are an invaluable asset to hospitals, health care agencies, and any other area of medicine that requires health information management.

Health Information Management
Bachelor’s Degree Program
45 Months / 180 Credits

This Bachelor’s Degree program will prepare students for managerial careers in the fast growing information sector of the healthcare field. The course of study provides them knowledge of medial assisting, billing and coding, and administration. This very hands-on, in-depth program also covers legal aspects, human resources, pharmacology, front and back office procedures and much more.

Program Objectives
Upon completion, the graduate will possess knowledge in:

• Basic medical terminology, anatomy, physiology, human diseases, pharmacology
• Basic medical coding and billing skills
• Medical documentation
• Assigning and sequencing diagnostic and procedural codes using universally recognized coding systems
• Accounting and small business operations
• Advanced practical applications and billing and reimbursement strategies
• Medical office management
• Human Resources management
• Basic Statistics, Social Psychology and Economics
• Legal, Compliance, Utilization and Risk management

Are You Ready to. . . . . .

• Update and file patients’ medical records
• Make administrative decisions
• Research medical coding
• Prepare patient bills
• Work with insurance companies
• Manage doctors’ offices
• Hire and fire employees
• Work with healthcare information systems

Associate of Science Degree
21 Months - 92 Credits

Therapeutic massage is a rapidly-growing area within the allied health care profession. The Massage Therapist may choose to work in spas, physicians’ offices, chiropractic centers, and many other facilities. Students learn the various elements of anatomy and physiology, massage techniques, exercise physiology, joint movement, and much more.

Program Objectives
To prepare graduates for entry-level positions and advancement in massage therapy. Students will possess a working knowledge in the theory and practice of massage, including sports massage, Swedish massage, hydrotherapy, Oriental modalities, Western modalities, deep tissue techniques, pathology, massage billing, kinesiology, and business principles. Students learn CPR, health and safety practices, human relations skills, the legal and ethical aspects of massage, and employability skills.

Upon completion, the graduate will have been trained in the elements of Medical Assisting and Medical Coding and Billing including medical terminology, anatomy, human diseases, pharmacology, basic medical office procedures and clinical medical assisting skills. Students will also learn front office procedures such as handling patient accounts and records, word processing, and scheduling of patients.

Medical Office Administrator
Associate’s Degree Program
24 Months / 97 Credits

Medical Office Administrators keep healthcare offices running efficiently. They perform highly specialized work requiring knowledge of medical terminology and procedures. Duties vary from office to office, and Medical Office Administrators may assist physicians and medical scientists with reports, record simple medical histories, arrange for patients to be hospitalized, and order supplies. They must also be familiar with insurance rules, billing practices, and hospital or laboratory procedures.

Program Objectives
Upon completion, the graduate will possess working knowledge in:

• Basic medical terminology, anatomy, human diseases, pharmacology
• Basic medical coding and billing skills
• Medical documentation
• Assigning and sequencing diagnostic and procedural codes using universally recognized coding systems
• Basic medical office procedures and clinical medical assisting skills.

Front office procedures such as:

• Handling patient accounts and records, word processing, and scheduling of patients.

Back office procedures such as:

• Taking patient histories and vital signs
• Preparing patients for procedures
• Assisting the physician with examinations and treatments
• Performing selected diagnostic tests as directed by the physician
• Basic medical laboratory and X-ray procedures

Are You Ready to. . . . . .

• Update and file patients’ medical records
• Research medical coding
• Prepare patient bills

This program prepares students for a career in a fast growing segment of natural health care, massage therapy. Students will study and learn the various different elements of the human body, such as anatomy and physiology, pathology, joint movement and much more. They are also taught other valuable skills that will help in their chosen careers, such as human relations skills, health and safety practices and CPR. A wide variety of career opportunities are available upon completion of this program, with graduates going on to work in such facilities as spas, physicians' offices, chiropractic centers and health clubs.

Massage Therapist
Diploma Program
11 Months / 43 Credits

The mission of the Massage Therapist program is to provide students with in depth knowledge and understanding of theory and extensive practice in a wide range of massage disciplines and modalities. Students will establish confidence in their abilities to properly assess clients’ needs and perform effective therapeutic massage.

Program Objectives:

• Prepare students for national and state certification
• Teach anatomy and physiology
• Train students in multiple modalities – Western, Oriental and holistic

What You Can Expect At Florida Career College:

• Professional atmosphere – Real life situations – Clinic open to public
• Well-equipped classrooms and labs
• Instruction in real life scenarios from instructors with real field experience
• Training in reflexology
• Training in foot massage
• Training in spa therapy
• Instruction in ethics, self-protection
• Six week review class for certification
• College pays for certification and license (if student meets all applicable eligibility criteria and is granted licensure)

The mission of the Medical Assistant Program is to prepare students for employment as Medical Assistants who will work in doctor's offices, clinics, and/or nursing homes. Students are prepared according to the Commission on Accreditation for Allied Health Programs (CAAHEP) Standards.

Medical Assistant
Diploma Program
11 Months / 42 Credits

Medical assistants perform administrative and clinical tasks to keep the offices of physicians, podiatrists, chiropractors, and other health practitioners running smoothly. The duties of medical assistants vary from office to office, depending on the location and size of the practice and the practitioner’s specialty. In small practices, medical assistants usually do many different kinds of tasks, handling both administrative and clinical duties and reporting directly to an office manager, physician, or other health practitioner. Those in large practices tend to specialize in a particular area, under the supervision of department administrators.

Program Objectives
Upon completion, the graduate will possess working knowledge in:

• Basic medical terminology, anatomy, human diseases, pharmacology
• Basic medical office procedures and clinical medical assisting skills.

Front office procedures such as:

• Handling patient accounts and records, word processing, and scheduling of patients.

Back office procedures such as:

• Taking patient histories and vital signs
• Preparing patients for procedures
• Assisting the physician with examinations and treatments
• Performing selected diagnostic tests as directed by the physician
• Basic medical laboratory and X-ray procedures

Are You Ready to …

• Assist physicians during examinations
• Collect and prepare laboratory specimens
• Perform basic laboratory tests
• Sterilize medical instruments
• Prepare and administer medications as directed by a physician
• Draw blood
• Take electrocardiograms
• Remove sutures
• Update and file patients’ medical records,
• Arrange for hospital admissions and laboratory services
• Greet patients
• Schedule appointments
• Take medical histories
• Record vital signs
• Explain treatment procedures to patients
• Prepare patients for examinations

Florida Career College Career Track
The Diploma program in Medical Assistant Technician can lead directly to the Associate’s Degree program as a Medical Office Administrator. This can, in turn, lead to the FCC Bachelor’s Degree program in Health Information Management.

Upon completion, the graduate will possess a working knowledge in medical terminology, anatomy, human diseases, pharmacology, basic medical office procedures and clinical medical assisting skills. Students will learn front office procedures such as handling patient accounts and records, word processing, and scheduling of patients. The students will also learn back office procedures such as taking patient histories and vital signs, preparing patients for procedures, assisting the physician with examinations and treatments, and performing selected diagnostic tests as directed by the physician. The medical assistant technician will also learn basic medical laboratory and X-ray procedures.

Medical Assistant Technician
Diploma Program
11 Months / 42 Credits

Medical assistants perform administrative and clinical tasks to keep the offices of physicians, podiatrists, chiropractors, and other health practitioners running smoothly. The duties of medical assistants vary from office to office, depending on the location and size of the practice and the practitioner’s specialty. In small practices, medical assistants usually do many different kinds of tasks, handling both administrative and clinical duties and reporting directly to an office manager, physician, or other health practitioner. Those in large practices tend to specialize in a particular area, under the supervision of department administrators.

Program Objectives
Upon completion, the graduate will possess working knowledge in:

• Basic medical terminology, anatomy, human diseases, pharmacology
• Basic medical office procedures and clinical medical assisting skills.

Front office procedures such as:

• Handling patient accounts and records, word processing, and scheduling of patients.

Back office procedures such as:

• Taking patient histories and vital signs
• Preparing patients for procedures
• Assisting the physician with examinations and treatments
• Performing selected diagnostic tests as directed by the physician
• Basic medical laboratory and X-ray procedures

Are You Ready to …

• Assist physicians during examinations
• Collect and prepare laboratory specimens
• Perform basic laboratory tests
• Sterilize medical instruments
• Prepare and administer medications as directed by a physician
• Draw blood
• Take electrocardiograms
• Remove sutures
• Update and file patients’ medical records,
• Arrange for hospital admissions and laboratory services
• Greet patients
• Schedule appointments
• Take medical histories
• Record vital signs
• Explain treatment procedures to patients
• Prepare patients for examinations

Upon successful completion, the graduate will possess a working knowledge of medical terminology, anatomy, human diseases, pharmacology, and basic medical coding and billing skills. The program includes courses in medical documentation, translating this into numerical codes, and assigning and sequencing diagnostic and procedural codes using universally recognized coding systems.

Medical Coding and Billing Specialist
Diploma Program
11 Months / 42 Credits

Most healthcare facilities need qualified medical coding and billing specialists to accurately bill patients for treatment. This program prepares students for entry level employment as medical coding and billing specialists in doctors’ offices, hospitals and any type of organization that houses medical records.

Program Objectives
Upon completion, the graduate will possess working knowledge in:

• Basic medical terminology, anatomy/physiology, human diseases and pathology
• Analysis / abstraction of needed medical data from medical records
• Basic medical coding and billing skills including hands-on experience with medical application programs
• Medical documentation
• Assigning and sequencing diagnostic and procedural codes using universally recognized coding systems

Are You Ready to …

• File patients’ medical records
• Analyze patients’ medical records
• Professionally code from ICD/9/CM, CPT and HCPS Coding Manuals
• Understand disease processes
• Order and code all laboratory requests
• Prepare patient bills

Florida Career College Career Track

The Diploma program in Medical Coding & Billing Specialist can lead directly to the Associate’s Degree program as a Medical Office Administrator. This can, in turn, lead to the FCC Bachelor’s Degree program in Health Information Management.

The mission of the Clinical Skin Care Program is to provide comprehensive training and practice in skin care treatment that prepares students to enter the workforce as a skin care practitioner.

Clinical Skin Care
Diploma Program
6 Months / 24 Credits

The mission of the Clinical Skin Care program is to provide comprehensive training and practice in skin care treatment to prepare students to enter the workforce as skin care practitioners. This is done through classroom study, hands-on practice, and work in our on-campus Clinical Skin Care Clinic.

Why choose Skin Care as a program of study?

• Short program-only 6 months
• In demand as Baby Boomers age
• More medical/clinical-oriented rather than purely cosmetic
• Location - because of the sun, Florida has a high focus on skin care
• Healthcare/Wellness is currently the #1 field in terms of growth
• Flexible work schedule and the option of self employment

Highlights of curriculum:

• Students will complete 180 hands-on clinical hours
• Client Service, Waxing, Facials
• Skin rejuvenation and anti-aging techniques
• Makeup artistry
• Holistic therapy
• Product sales
• Skin analysis, Chemical Peels
• Trained in a spa environment
• Massage Techniques
• Managing and Marketing skills

Skin Care Program Graduates Can Achieve …

• Facial Specialist license for the state of Florida
• Actual clinical experience
• Graduates who receive the Facial Specialist license are immediately employable
• Knowledge of multiple lines of skin care products
• Knowledge of advanced techniques and procedures
• Advanced industry knowledge
• The ability to create/mix and recommend products based on ingredients which cross all product lines
• Signature skin care techniques developed with our instructors
• Relocatable and flexible career

Providing the training and skills that are necessary to become a Patient Care Technician, this program focuses on essential skill building that includes courses in occupational therapy, radiology and geriatric skills. Students are also given detailed instruction in other important aspects of advanced home health care such as CPR training, body system structure and function, and HIV/AIDS awareness. Graduates can find employment in a variety of settings that include hospitals, medical offices, living facilities and much more. Graduates are qualified to take the Florida Certified Nurse Assistant (CNA) and Home Health Aide (HHA) certification exams and the National Certified Patient Care Technician (CPCT) examination. Exams must be passed before certifications are awarded.

Patient Care Technician
Diploma Program
7.5 Months / 31 Credits

Enter the exciting, challenging and ever-changing health care field. Patient Care Technicians are also known as Certified Nursing Assistants (CNA) and Home Health Aides (HHA), After obtaining appropriate certification, you may work in a variety of settings that include homes, hospitals, offices, and living facilities. As a Patient Care Technician, you are part of a team that provides health care services and is responsible for a patient’s care, well-being and recovery.

Our program is designed to give you a comprehensive education as a Patient Care Technician, focusing on essential skill building that includes Occupational Therapy, Radiology, Respiratory and Geriatric Skills, advanced home health aide and CPR training and HIV/AIDS Awareness training.

Why Become a Patient Care Technician?

• Short program-only 8 months
• In demand as Baby Boomers age
• Very hands-on practical medical/clinical oriented training
• Location: Florida has a high elderly population
• Healthcare/Wellness is currently the #1 growth field in the country
• The field allows a flexible work schedule and an option of self employment
• The industry exists across the US and abroad.

Highlights of Curriculum

• Graduates qualified to take the Certified Nurse Assistant exam and the Certified Patient Care Technician (CPCT) national examination
• Respiratory Therapy Aide and equipment training
• Use of microscopes, radiology and basic lab equipment
• Emphasis on Geriatric skills
• Occupational Therapy Aide training
• Basic understanding of the structure and function of the body systems
• Understanding and recording vital signs
• Understanding of the basic principles of nutrition
• Training to assist patients with mobility and range of motion exercises
• HIV/AIDS Awareness Training
• Communication skills with patients, their families and other healthcare professionals

Florida Career College’s experienced faculty uses modern equipment and professional grade supplies to train you for a successful career in the Cosmetology industry. Our schools have curriculum specific classrooms and our practical training areas were designed to replicate a daily real-world work environment. This program will develop students’ technical skills as well as offer personal professional development. Cosmetologists offer a wide range of beauty services, such as shampooing, haircutting, coloring, chemical reconstruction, styling of hair, add hair extensions, as well as the cleaning and styling of wigs. In addition, cosmetologists will be trained to give manicures, pedicures, artificial nails, facials, facial make-up and waxing.

Cosmetology
Diploma Program
11 Months / 60 Credits
If you think you would enjoy working in a fast-paced, energetic and exciting $60 Billion industry, we invite you to take a good look at the School of Cosmetology at Florida Career College. Our experienced faculty uses modern equipment and professional grade supplies to fully prepare you for a successful career in the Cosmetology industry. Our schools have curriculum specific classrooms and our practical training areas were designed to replicate a daily real-world work environment.

Our program was designed to develop students’ technical skills as well as offer personal professional development. Cosmetologists offer a wide range of beauty services, such as shampooing, haircutting, coloring, chemical reconstruction, styling of hair, adding hair extensions, as well as the cleaning and styling of wigs. In addition, as a Florida Career College student, you will be trained to give manicures, pedicures, artificial nails, facials, facial makeup and waxing.

An important aspect of your training will be your time in our open-to-the-public Spa at the College, a new luxury facility where you will practice your skills as you prepare for your new career.

Florida Career College has created programs specifically designed to meet today’s demands, and with the hands-on training you get from experienced instructors who really care, you get an education that employers value. If you haven’t done so yet, make an appointment to visit one of our campuses so you can see the excellent, modern facilities and dynamic learning atmosphere we provide. You’ll soon discover why we are known as “The College That Cares.”

Program Objectives

• Perform basic skills in hairstyling, hair shaping, hair coloring, texture services, scalp and hair conditioning, skin and makeup, manicures, pedicures and nail extensions
• Analytical skills to determine proper makeup, hairstyle and color
• Apply theory and technical information to assure sound judgment, decisions and procedures
• Develop a positive attitude, a sense of personal integrity and confidence
• Develop effective communication skills, poise and proper grooming
• Respect the need to deliver worthy service for value received
• Basic business skills required to operate your own business

It helps to be someone who …

• Has a creative flair
• Has good customer service skills
• Is patient
• Enjoys working with their hands
• Enjoys making people feel good about themselves
• Has good interpersonal skills

The mission of the Health Insurance Billing and Coding Program is to provide students with the medical and technical knowledge necessary to perform manual and computerized tasks expected of medical billers and coders in today's healthcare industry. Students gain an understanding of the ethics and legal issues of the allied health professions.

Health Insurance Billing and Coding
Diploma Program
11 Months / 42 Credits

Most healthcare facilities need qualified medical coding and billing specialists to accurately bill patients for treatment. This program prepares students for entry level employment as medical coding and billing specialists in doctors’ offices, hospitals and any type of organization that houses medical records.

Program Objectives
Upon completion, the graduate will possess working knowledge in:

• Basic medical terminology, anatomy/physiology, human diseases and pathology
• Analysis / abstraction of needed medical data from medical records
• Basic medical coding and billing skills including hands-on experience with medical application programs
• Medical documentation
• Assigning and sequencing diagnostic and procedural codes using universally recognized coding systems

Are You Ready to …

• File patients’ medical records
• Analyze patients’ medical records
• Professionally code from ICD/9/CM, CPT and HCPS Coding Manuals
• Understand disease processes
• Order and code all laboratory requests
• Prepare patient bills

The mission of the Professional Therapeutic Massage Program is to provide students with the knowledge an understanding of theory and practice of a wide spectrum of differing disciplines of massage and to establish student confidence in their ability to perform professional therapeutic massage.

Professional Therapeutic Massage
Diploma Program
11 Months / 43 Credits

The mission of the Massage Therapist program is to provide students with in depth knowledge and understanding of theory and extensive practice in a wide range of massage disciplines and modalities. Students will establish confidence in their abilities to properly assess clients’ needs and perform effective therapeutic massage.

Program Objectives:

• Prepare students for national and state certification
• Teach anatomy and physiology
• Train students in multiple modalities – Western, Oriental and holistic

What You Can Expect At Florida Career College:

• Professional atmosphere – Real life situations – Clinic open to public
• Well-equipped classrooms and labs
• Instruction in real life scenarios from instructors with real field experience
• Training in reflexology
• Training in foot massage
• Training in spa therapy
• Instruction in ethics, self-protection
• Six week review class for certification
• College pays for certification and license (if student meets all applicable eligibility criteria and is granted licensure)

This degree program prepares students with the knowledge, skills, and attitudes that will enable them to become ethical decision makers capable of working for leading organizations in entry-level jobs. Some career opportunities that students will be trained for include business management and office administrators.

Business Administration
Associate’s Degree Program
21 Months / 90 Credits

Upon completion, graduates in the Associate’s degree program will possess basic business skills including knowledge of principles of finance, principles of management, fundamentals of accounting, the legal environment of business, computer applications, and basic information technology principles. This program provides students with both broad business administration skills as well as specific knowledge that will guide them as they make career choices.

While it is probably self-evident that there are many professional directions in which a business administration graduate may go, what may be less obvious is the fact that not all careers in the business world are office-based careers you might expect. A degree in business administration will benefit you even if you do not plan on working in the business world. After all, the skills learned in the classroom are not only applicable in business, but also in many unrelated fields. Career options run the gamut from operations to management.

Are You Ready to….

• Work with basic accounting skills and automated accounting
• Become familiar with computer applications including Microsoft Excel
• Understand the theories of management
• Work with different types of marketing
• Greet customers
• Master critical thinking
• Understand ethics and the legal environment of business
• Give oral presentations
• Manage staff
• Prepare written communications

Students are exposed to a course of study that allows them to have knowledge of business and management. Some career employment opportunities students will be trained for include business managers, human resource personnel, entrepreneur, and office administrator.

Accounting
Bachelor’s Degree Program
45 Months / 180 Credits

Because of its impact on a person’s career, a Bachelor’s degree in Business Administration is considered one of the most valuable credentials a student can earn. Our program offers study in finance, management, marketing, entrepreneurship/small business management, international business, computer information systems, and general business.

Program Objectives
The focus in this student-oriented learning environment is through:

• Hands-on learning
• Full student participation
• Modern technologies integrated throughout the program
• Studying business policies and practices that both reflect and help form the ethical, global/international, and moral foundations of today’s business world

Are You Ready to….

• Balance valuable management skills with a focus on the bottom line.
• Encourage effective leadership tactics and motivate a team
• Develop and advance good communication skills
• Promote good people and group management skills
• Support good ethical business practices
• Utilize good time management skills

This degree program teaches the core management and information systems courses necessary to lead successful careers in both areas. Combined with required general education courses and advanced technical courses, including computer forensics and database management systems, students are exposed to those elements needed to positively impact their chosen careers, which may include network administrator, technology coordinator, system analyst, or technology security specialist.

Management Information Systems
Bachelor’s Degree Program
45 Months / 180 Credits

Everyone who works in business uses information systems. Supermarkets use computer databases to keep track of which products sell best and music companies use databases to sell CDs over the Internet. The government uses computers to track payrolls, spending, defense data and much more. If you enroll in our Management Information Systems (MIS) program, you will be trained to put technology to work for business, government and other organizations. You will also study computer networks, security and much more. Out in the field, you will also help people learn to use computers.

What MIS Grads Do …

• Map the flow of work and data
• Learn how to manage projects
• Build databases for business, organizations, etc.
• Develop and debug computer programs
• Understand ethical and social issues related to computers

It helps to be …

• A flexible and adaptable problem solver
• Ready and willing to learn about working with systems and people
• Someone who enjoys explaining things to others

Graduates of this degree program will be prepared to have a successful career in the accounting profession. This program provides students with the knowledge skills and ability for to make managerial financial decisions in a business environment.

The fast paced business world depends on efficiency. Networking specialists connect business computers together to make efficient systems. You will be trained to repair computers, troubleshoot networks, analyze, design, and implement upgrades on popular network operating systems.

Computer Network Engineer
Associate’s Degree Program
24 Months / 94 Credits

Today’s fast paced business world depends on efficiency. The Computer Network Engineer program is designed to provide students with the skills required to design, install, configure, and maintain enterprise-wide networks.

Are You Ready to …

• Design, install, configure and maintain enterprise wide networks
• Develop skills in critical thinking, logic and communication
• Create local area networks (LANs) and wide area networks (WANs)
• Analyze test data and recommend hardware/software for purchase
• Identify areas needing upgraded equipment … modems, fiber optic cables, telephone wires
• Evaluate hardware and software efficiency, reliability and compatibility
• Conduct surveys to determine user needs

It Helps To Be …

• Someone who is comfortable with technical equipment
• A communicator and problem solver who loves to use clues to solve a good mystery
• Someone who understands the importance of a business’s IT network in its day-to-day operation

Associate of Science Degree
24 Months - 94 Credits

Becoming a "web professional" requires a broad range of skills and knowledge to build and manage an organization’s web site, whether Internet or Intranet. Our courses cover topics such as web designing, graphics and animation, web marketing, e-commerce, web programming, database design, and network support.

Program Objectives
Students begin by learning the fundamentals of computers, operating systems, and application software. Several web design products and languages are introduced, allowing students to design powerful and effective web sites. Students will learn about the networking environments that allow web servers to run.

This program takes a "hands-on" approach in teaching students how to become successful computer network technicians. Students will begin by learning basic computer fundamentals, as well as computer repair and maintenance. Courses then progress to more advanced studies, including administering, troubleshooting and supporting network systems. Students are also asked to apply their skills to installation, design and implementation in real world simulated environments. Graduates are trained to work in a wode variety of industries that range from small businesses to large corporations.

Computer Network Technician
Diploma Program
15 Months / 61 Credits

Computer Network Technicians install, configure and troubleshoot local area and wide area networks. Their responsibilities encompass connecting the entire system of workstations, printers and modems to the Internet, email and other application servers via fiber optic and other types of cable. These technicians must keep their knowledge current with regard to the advances being made in convergence, bandwidth, speed of data transmission and operating systems.

Are You Ready to …

• Analyze test data and recommend hardware/software for purchase
• Identify areas needing upgraded equipment … modems, fiber optic cables, telephone wires
• Evaluate hardware and software efficiency, reliability and compatibility
• Use technical manuals to determine the equipment to meet established requirements
• Monitor system performance
• Conduct surveys to determine user needs
• Develop procedures for installation, use and problem solving

It Helps To Be …

• Someone who is comfortable with technical equipment
• A communicator and problem solver who loves to use clues to solve a good mystery
• Someone who understands the importance of a business’s IT network in its day-to-day operation

Florida Career College Career Track
The Diploma program in Computer Network Technician can lead directly to the Associate’s Degree program as a Computer Network Engineer. This can, in turn, lead to the FCC Bachelor’s Degree programs in Management Information Systems, Accounting, or Business Administration.

This nine-month program includes the servicing of computer and peripheral equipment. Students practice techniques necessary for the assembling of computers, analyzing and repairing malfunctions, and they gain "hands-on" experience with modern equipment.

Computer Repair Technician
Diploma Program
9 Months / 37 Credits

Students are taught the skills necessary to enter the field of computer repair and maintenance. A technician’s responsibilities may also include building or configuring new hardware, installing and updating software packages, and creating and maintaining computer networks. Students will use modern equipment and lab facilities to gain “hands-on” experience necessary for today’s competitive job market.

Are You Ready to …

• Use diagnostic equipment to analyze and fix computer malfunctions
• Answer questions for people just learning how to use a computer
• Fixing network equipment for a large business
• Replace computer subsystems, such as hard drives or network cards
• Maintain and repair computers, scanners, printers, monitors, and other computer equipment
• Read technical manuals and explain complex procedures and systems to customers or co-workers

It Helps To Be …

• Someone who is comfortable with technical equipment
• A communicator and problem solver who loves to use clues to solve a good mystery
• Someone who understands the importance of a business’s IT network in its day-to-day operation

Florida Career College Career Track
The Diploma program in Computer Repair Technician can lead directly to the Associate’s Degree program as a Computer Network Engineer. This can, in turn, lead to the FCC Bachelor’s Degree programs in Management Information Systems, Accounting, or Business Administration.

Diploma Program
9 Months - 37 Credits

9 Months - 37 Credits Can't find a job or get the promotion you deserve because your skills are outdated? Learn to use computers and popular business software such as Windows, Word, Excel, Access, PowerPoint, Outlook and Internet Explorer. As an Office System Technologist, you will have the skills you need for employment and dvancement.

Program Objectives
Students learn the fundamentals of computers and widely-used software for today’s automated business environments. Instruction in word processing, spreadsheets, database management, and computer operations enhance the student’s orientation in office technology and procedures.

Diploma Program
12 Months - 51 Credits

Enter the exciting and creative field of web site design and programming. Learn the skills to design and publish web sites for business. Courses cover topics such as web design software, web languages, graphics, and animation.

Program Objectives
To prepare graduates for entry-level positions and advancement in the field of web site design and programming. Students learn the fundamentals of computers, web design software, and web languages. The program includes courses in graphics and animation to enhance student’s design skills.

The mission of the Networking and Internet Security Program is to provide theory and practice to individuals who are seeking a career as a Network and Internet Security Specialist where they will be providing support as assistant network administrators and network security analysts.

The highly interactive Professional Sales & Customer Service Diploma program is designed to teach students to apply practical sales techniques in a range of situations, to act as intermediaries between customers and suppliers, and to comprehend the complex interrelationships between the salesperson and the other components of business. Graduates of the Sales program are trained for positions with for small and medium-sized manufacturers, wholesalers and retailers where they would be responsible for servicing existing customers, creating and making sales presentations, closing sales, performing post-sale service and acting as field market research resources for customer needs. Also included in the coursework are negotiation and contract sales, business communications and sales force leadership.

Professional Sales and Customer Service
Diploma Program – 9 Months / 41 Credits
Associates Degree Program - 20 Months / 90 Credits

The coursework teaches students to apply practical sales techniques in a range of situations, to act as intermediaries between customers and suppliers, and comprehend the complex interrelationships between the salesperson and the other components of business. Graduates of the Professional Sales & Customer Services programs are qualified for entry-level sales and customer service positions for small to medium-sized manufacturers, wholesalers and retailers.

PROGRAM OBJECTIVES
Diploma Program

Upon completion, the graduate will have a foundation in:

• Fundamentals of Selling
• Advanced Sales Techniques
• Principles of Management
• Sales & Customer Service
• Telephone Sales
• Business Communications
• Negotiation and Contract Selling
• Advertising
• Sales Force Leadership

The Associate of Science Professional Sales & Customer Service builds upon the Diploma program in exploring broader and more sophisticated sales and servicing principles and techniques including integrated branding, critical thinking, and legal and ethical considerations for selling in particular and business in general. The student will also begin to use and understand computer applications including spreadsheets and basic accounting, so vital to the sales process. At this level, personal professional development is also approached on an intra-relationship basis. The program concludes with our “Capstone” project, requiring students to apply concepts, techniques, and skills learned in their program of study by completing a comprehensive simulated project.

Professional Sales and Customer Service
Diploma Program – 9 Months / 41 Credits
Associates Degree Program - 20 Months / 90 Credits

The coursework teaches students to apply practical sales techniques in a range of situations, to act as intermediaries between customers and suppliers, and comprehend the complex interrelationships between the salesperson and the other components of business. Graduates of the Professional Sales & Customer Services programs are qualified for entry-level sales and customer service positions for small to medium-sized manufacturers, wholesalers and retailers.

PROGRAM OBJECTIVES

Associates Degree Program
The Associates Degree Program builds upon the Diploma Program with studies in (see Diploma Program):

• Computer Applications
• Excel Spreadsheets
• Integrated Branding
• Legal Environment of Business
• Critical Thinking
• Professional Development
• Ethics
• And more