Program Objectives As technology continues to expand, the role of the computerized administrative assistant continues to evolve. They handle a variety of administrative and clerical duties necessary to run an office more efficiently by supporting members of the executive staff.

Some of their duties include:

• Performs a variety of administrative and clerical functions
• Composes correspondence, manages databases, and creates reports
• Uses and understands computerized software such as database applications and the creation of spreadsheets
• Accesses and provides information via electronic communications software, Internet, and e-mail

Desired Personal Attributes:

• Knowledge about word processing, spreadsheets, and database management programs
• Proficiency in keyboarding
• Creative thinking, problem solving, decision making, and reasoning
• Good grammar and writing skills
• Discretion, tact, and ethics
• Initiative

Career Opportunities:
Fast growing industries such as personnel supply, computer and data processing services, will continue to create most new job opportunities. People who can multi-task are in demand in today’s fast paced work world. Administrative assistants are positioned to move into supervisory roles as their careers progress.

Program Objectives
The objective of the Computer Systems Specialist Program is to allow the student to develop proficiency in today’s most popular business software. Exposure to databases, spreadsheets, word processing, and internet applications is emphasized.

Some of their duties include:

• Administrative and clerical functions
• Performs accounting and other reporting mechanisms using computerized spreadsheets
• Maintains computerized inventory and database systems
• Accesses and provides information via electronic communications software, internet, and e-mail
• Proficiency in word processing, spreadsheets, and database management programs

Desired Personal Attributes:

• Understanding of basic business math computations and their applications
• Problem solving, decision-making and reasoning
• Understanding of the double entry bookkeeping system
• Proficiency in keyboarding

Career Opportunities:
The need for employees to understand and operate computer software programs continues to increase in the business world. Business Software Application graduates are equipped to move into entry-level positions in the business office and to operate today’s most popular business computer programs with proficiency.

Program Objectives This Accounting diploma program is designed to prepare the student for an entry level job in the general accounting office. This consists of understanding the computerized accounting process, the accounting cycle as it pertains to sole proprietorships and corporations, and an introduction to personal income taxation.

Other duties can include:

• Performs full charge bookkeeping and preparing financial statements using computerized spreadsheets and accounting software packages.
• Works with tax accounting software to prepare various tax returns to comply with regulatory requirements
• Handle payroll, make purchases, prepare invoices, and keep track of overdue accounts
• Performs a variety of accounting, math, and clerical functions
• Reconciles computer reports with operating reports

Desired Personal Attributes:

• A strong aptitude for numbers – basic business math computations and their applications
• Attention to detail and accuracy
• Understanding of advanced computer software
• Understanding of full charge bookkeeping, the accounting cycle, and individual income tax preparation

Career Opportunities:
The large size of this occupation ensures plentiful job openings. Demand for full-charge accounting specialists is expected to increase as they are called upon to do much of the work of the accountants. Those with generalized accounting experience will have the best prospects, as well as advancement opportunities.

Program Objectives The Medical Office diploma program provides the graduate with the necessary computer and specific medical office skills to gain employment in the medical field. The program prepares the student to pursue certification testing in medical insurance and coding.

Some of the principle duties include:

• Performs medical coding (CPT4 and ICD9), and learns billing procedures on medical software
• Maintains filing, inventory and database systems
• Performs accounting and other reporting mechanisms using spreadsheets and medical office software
• Medical transcription of documents

Desired Personal Attributes:

• Proficiency in technological software for medical office application
• An ability to use tact, discretion, judgment, and organizational skills
• A good understanding of medical terminology, medical coding and insurance
• Recommended minimum keyboarding/typing speed of 35 WPM

Career Opportunities:
Beyond the standard clerical, computer, and office skills needed for employment in the normal office, medical offices require the knowledge of specific terminology in medical preparations. Medical coding, preparation of insurance forms, medical filing, and medical transcription are skills being sought continually by all types of medical related businesses across the nation.

Program Objectives
Medical transcriptionists listen to dictated recordings made by physicians and other healthcare professionals and transcribe into medical reports, correspondence, and other administrative material. Medical terminology and good grammar skills are a must. Medical Transcriptionists may have other duties much like those of medical office assistants, and some of their responsibilities include:

• Transcribes medical dictation from doctors to be placed in the permanent medical file of a patient
• Translates medical language and abbreviations into their expanded forms
• Creates correspondence documents using word processing with medical terminology emphasis
• Produces summaries, reports, diagnostic imaging studies, and referral letters
• Achieve a minimum typing speed of 60WPM

Desired Personal Attributes:

• An ability to work independently
• Good spelling, punctuation, and grammar
• Knowledge and interest of medical terminology, spreadsheets, word processing, and database programs
• Proficiency in technological software for medical office application

Career Opportunities:
Beyond the standard clerical, computer, and office skills needed for employment, medical offices require the knowledge of specific terminology in medical preparations and the ability to transcribe. Many hospitals and clinics are in need of quality transcriptionists.

Program Objectives
The objective of this Program is to teach the student the skills necessary to be proficient in the Heat and Air Conditioning Technician field or related areas.

Some of the student's duties may include:

• Maintenance of Heat and Air Coniditioning Systems
• Check the coolants in refrigeration systems
• Analyze air flow
• Translate to customer

Desired Personal Attributes:

• Good personal appearance
• Ability to pay attention to detail
• Understanding advancement in technology
• Good Communication Skills
• Good work habits - always on time
• Always attentive to safety

Career Opportunities:
The Heat and Air Conditioning Technician is a high demand trade and is expected to continue to grow. The skills learned are in demand in many areas of refrigeration field.